Frequently Asked Questions

Everything you need to know about your plus-size fashion experience.

What is the Ashley Stewart return policy?

We accept returns of unworn, unwashed, and defective merchandise within 30 days of the original purchase date. Items must have all tags attached and be accompanied by the original packing slip.

How do I determine my correct size?

Our clothing is designed specifically for plus-size figures. Please refer to our comprehensive Size Guide, which includes measurements for tops, bottoms, and dresses to ensure you find the perfect fit.

What shipping options are available?

We offer Standard, Expedited, and Overnight shipping within the United States. Standard shipping typically takes 5-8 business days, and we provide tracking information via email once your order departs our warehouse.

Do you offer international shipping?

Yes, we ship to over 100 countries worldwide through our partnership with Borderfree. Shipping costs and duties will be calculated at checkout based on your location.

Can I use 'Buy Now, Pay Later' services?

Absolutely. We partner with Klarna to offer flexible payment options, allowing you to split your purchase into four interest-free installments.

How can I check the status of my order?

You can check your order status by logging into your Ashley Stewart account or by using the 'Track My Order' link found in your confirmation email.